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Business Support for SMEs

Retail Champion offers comprehensive business support for SMEs to drive growth and success.

There are many reasons why business support services are a valuable asset to your business, including:

  1. Expertise: Business support services offer specialised knowledge and expertise in specific areas, such as finance, marketing, and technology. Customers can leverage this expertise to overcome challenges and make informed decisions
  2. Efficiency: Business support services can help streamline processes and improve operational efficiency. They provide resources, tools, and systems that enable businesses to save time, reduce costs, and optimise their operations
  3. Scalability: SMEs often face limitations in terms of resources and capabilities. Business support services can help them scale their operations by providing access to additional resources, networks, and skills that would otherwise be difficult to acquire independently
  4. Focus on Core Business: By outsourcing certain functions or tasks to business support providers, customers can free up their time and resources to focus on their core business activities. This allows them to concentrate on their strengths and key competencies
  5. Adaptability: Business support services are designed to adapt to the evolving needs of customers. They can provide flexible solutions that can be customised or tailored to meet specific business requirements, enabling customers to adapt to changing market dynamics and trends
  6. Growth and Expansion: Business support services can provide guidance and support to help SMEs grow and expand their operations. They offer strategies, insights, and tools to penetrate new markets, reach new customers, and seize growth opportunities.

The services that we offer include:

Finance and Accounting

Finance and accounting business support is a valuable resource for businesses to efficiently manage their finances. We offer a wide range of financial support from what to include in sales and financial reports and how to interpret the data through to financial planning, budgeting and cash flow management, providing businesses with insights for informed decision-making.

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Online Presence and E-Commerce

Online presence and e-commerce channels establish a strong and professional connection with a wider audience, attracting new customers and retaining existing ones. Our digital experts can support businesses with a wide a range of services from website development, search engine optimisation and everything needed to boost visibility, traffic, engagement and conversion.

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Google Business Profile

Our GBP optimisation is a service designed to help businesses get the most out of their business listing on the largest search engine: Google. Google Business Profile is a great way to turn digital traffic into physical footfall for high street / premises-based businesses.

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Social Media Set Up and Content Creation

Social Media Set Up and Content Creation business support helps to build deeper connections with your new and existing customers using social media platforms including Facebook, Instagram, Twitter and LinkedIn. Our support includes creating and optimising social media profiles and developing engaging content to further boost visibility alongside your website.

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Brand Identity and Positioning

Brand identity and positioning business support plays a pivotal role in helping businesses to build both a strong brand image and the platform for your marketing strategy. Support includes defining your brand mission, brand values your Unique Selling Point (USP) and your brand story. A distinct brand identity helps to make a brand recognisable, boost trusts and underpins your marketing activity.

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Marketing and Comms Strategy

Marketing Comms Strategy aligned to your marketing goals to deliver business growth are developed from defining customer profiles to develop marketing plans that build brand awareness, engagement and loyalty and that drive leads, customer acquisition, sales and conversion.

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Personal Brand and PR

Personal Brand and PR business support enhances the reputation and visibility of your business. They work by building strong personal brands for key figures within the business and for the business itself using strategies to create positive public perceptions to establish you as a trust industry leader.

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Media Training and Presentation Skills

Media Training and Presentation Skills enhance your ability to communicate and present yourself effectively in both the media and in public speaking situations. We can help teach techniques that convey your business’ message clearly, whilst giving you the confidence to handle media interviews.

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Website and App Development

Website and App Development enhance your online presence by creating user-friendly platforms that showcase your brand. This helps to attract more visitors, whilst improving conversions. It can help to expand the reach of your business, driving business growth. Our team will start by creating a design brief for your new website and support you all the way to launch and continue through ongoing support with traffic generation and online conversion plans.

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Workplace Wellbeing

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