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Retail | Retail Management | Retail Consultancy | Business Management

Clare Bailey Joins the ISP Board: A New Chapter for The Retail Champion

by Steph Briggs

If you’re looking for a retail expert who’s as sharp as a tailored suit and as dynamic as a Black Friday sale, look no further than Clare Bailey, aka The Retail Champion. Clare’s latest accolade? She’s been appointed to the Board of Directors at the Institute of Sales Professionals (ISP), cementing her reputation as one of the most sought-after retail speakers in the UK and Europe.

A Retail Powerhouse with Decades of Expertise
Clare’s career is the stuff of retail legend. With over 20 years of experience reshaping the sector, she has earned her stripes as a consultant, media commentator, and trailblazing entrepreneur. You’ve probably seen her on BBC News, BBC Breakfast, or Sky News, where she’s delivered expert insights on everything from consumer behaviour to the future of the high street. Remember TV hits like Supermarkets of the ‘70s and ‘80s or Is It Really Worth It?? Clare’s commentary stole the show.

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If you’re looking for a retail expert who’s as sharp as a tailored suit and as dynamic as a Black Friday sale, look no further than Clare Bailey, aka The Retail Champion. Clare’s latest accolade? She’s been appointed to the Board of Directors at the Institute of Sales Professionals (ISP), cementing her reputation as one of the most sought-after retail speakers in the UK and Europe.

A Retail Powerhouse with Decades of Expertise

Clare’s career is the stuff of retail legend. With over 35 years of experience reshaping the sector, she has earned her stripes as a consultant, media commentator, and trailblazing entrepreneur. You’ve probably seen her on BBC News, BBC Breakfast, or Sky News, where she’s delivered expert insights on everything from consumer behaviour to the future of the high street. Remember TV hits like Supermarkets of the ‘70s and ‘80s or Is It Really Worth It?? Clare’s commentary stole the show.

Clare’s appointment to the ISP board couldn’t come at a more crucial time. As the retail world grapples with post-pandemic challenges and technological transformations, her expertise will help guide the industry through uncharted waters. “I am thrilled to be joining the Board of Directors at the Institute of Sales Professionals,” Clare said. “This is a fantastic opportunity to further my commitment to driving excellence and innovation in sales and retail.”

Leading Retail Through Change

During the pandemic, Clare became a trusted voice for thousands of retailers, offering live updates and actionable advice on navigating digital transformation and adapting to shifting consumer behaviours. From senior roles at global brands like Marks & Spencer, Dixons, and Argos to consulting for heavyweights like Amazon and SAP, Clare’s breadth of experience is unparalleled.

She’s not just about boardrooms and strategy meetings; Clare’s a passionate advocate for small businesses and high street retailers. Through partnerships with the Retail Trust, the Institute of Place Management, and the Federation of Small Businesses, she’s championing the future of local communities.

An Author, Speaker, and Retail Visionary

When she’s not consulting, you’ll find Clare captivating audiences as a keynote speaker. Her books, The Retail Champion: 10 Steps to Retail Success and How to Sell to Retail, have become must-reads for anyone looking to thrive in the retail sector. She’s delivered insights for industry leaders like Barclaycard, O2 Priority Moments, and Compare the Market, empowering teams to tackle retail challenges with confidence.

An ISP spokesperson said it best: “Clare’s unique combination of corporate expertise, entrepreneurial spirit, and passion for supporting small businesses makes her an invaluable asset to the ISP Board. Her advocacy for ethical, customer-centric retail practices aligns perfectly with our mission.”

Shaping the Future of Retail and Sales

Clare’s new role with the ISP is more than just a title; it’s a testament to her unwavering dedication to transforming the retail landscape. She’ll play a pivotal role in fostering collaboration, promoting ethical sales practices, and championing the professional development of sales professionals worldwide.

Want to bring Clare’s retail brilliance to your next event? As one of the UK’s top retail speakers, she’s guaranteed to leave your audience inspired and informed. To book Clare or learn more about her consultancy, visit The Retail Champion or contact her directly at 07462 218000


About Clare Bailey
Clare Bailey is a renowned retail expert, entrepreneur, and media commentator. As the founder of The Retail Champion, she helps businesses scale and navigate the complexities of the retail world. Clare is also a best-selling author, keynote speaker, and corporate trainer, widely respected for her ability to deliver actionable insights that drive growth and innovation in the retail and sales sectors.

About the Institute of Sales Professionals (ISP)
The Institute of Sales Professionals is a leading professional body dedicated to promoting sales excellence. With a commitment to enhancing the skills, ethics, and career prospects of sales professionals, the ISP offers a wide range of training, resources, and support to individuals and organisations across the globe. For more information, visit The ISP.

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